Comments on: Scheduled Downtime http://newshutch.com/2006/12/15/scheduled-downtime/ About Newshutch and other web development stuff. Thu, 20 Nov 2008 09:08:47 +0000 http://wordpress.org/?v=2.0.3 by: Nathan http://newshutch.com/2006/12/15/scheduled-downtime/#comment-309 Sat, 16 Dec 2006 01:45:46 +0000 http://newshutch.com/2006/12/15/scheduled-downtime/#comment-309 Ry, we went with LayeredTech. We almost went with EV1, but they totally dropped the ball. I was ready to give them money, but when I hit submit on their sales form all I got was a blank error page. So I called them and they said "Our website is out of date, we have a whole new server lineup." I had further questions via email, but EV1's answers were slow and inadequate. LayeredTech's sales people were much better. It took longer for them to provision the servers than I would have liked, but we added some custom stuff like RAID (finally!). Every time I bugged their support people they were quick to respond and forthcoming with info. Bottom line, if a company can't even treat you right before the sale when they are trying to get into your wallet, how will they behave AFTER the sale? Ry, we went with LayeredTech.

We almost went with EV1, but they totally dropped the ball. I was ready to give them money, but when I hit submit on their sales form all I got was a blank error page. So I called them and they said “Our website is out of date, we have a whole new server lineup.” I had further questions via email, but EV1’s answers were slow and inadequate.

LayeredTech’s sales people were much better. It took longer for them to provision the servers than I would have liked, but we added some custom stuff like RAID (finally!). Every time I bugged their support people they were quick to respond and forthcoming with info.

Bottom line, if a company can’t even treat you right before the sale when they are trying to get into your wallet, how will they behave AFTER the sale?

]]> by: Laurent http://newshutch.com/2006/12/15/scheduled-downtime/#comment-308 Fri, 15 Dec 2006 23:39:53 +0000 http://newshutch.com/2006/12/15/scheduled-downtime/#comment-308 But, but it's freezing outside... ;) But, but it’s freezing outside… ;)

]]> by: Ry Walker http://newshutch.com/2006/12/15/scheduled-downtime/#comment-307 Fri, 15 Dec 2006 22:33:07 +0000 http://newshutch.com/2006/12/15/scheduled-downtime/#comment-307 What host you moving to, Nathan? What host you moving to, Nathan?

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