Comments on: Downtime http://newshutch.com/2007/09/30/downtime-2/ About Newshutch and other web development stuff. Thu, 20 Nov 2008 08:47:26 +0000 http://wordpress.org/?v=2.0.3 by: Kristie Wells http://newshutch.com/2007/09/30/downtime-2/#comment-459 Tue, 30 Oct 2007 01:41:28 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-459 For James and Marston: I just wanted to pop in here and note the servers ARE up. Our Accelerators are built to scale - and do. All the time. I have reached out to Nathan to see if there is a hand we can lend here - but if it is outside the server, there is nothing we can do. For James and Marston: I just wanted to pop in here and note the servers ARE up. Our Accelerators are built to scale - and do. All the time.

I have reached out to Nathan to see if there is a hand we can lend here - but if it is outside the server, there is nothing we can do.

]]> by: paul http://newshutch.com/2007/09/30/downtime-2/#comment-458 Mon, 29 Oct 2007 20:33:45 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-458 Gah! Things are still patchy. You've made me rant: http://thingsilearn.wordpress.com/2007/10/29/the-problem-with-newshutch/ Gah!
Things are still patchy.
You’ve made me rant:
http://thingsilearn.wordpress.com/2007/10/29/the-problem-with-newshutch/

]]> by: paul http://newshutch.com/2007/09/30/downtime-2/#comment-457 Thu, 25 Oct 2007 19:40:07 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-457 better now! My last few days with Google Reader have been awful... better now!
My last few days with Google Reader have been awful…

]]> by: Mike http://newshutch.com/2007/09/30/downtime-2/#comment-456 Wed, 24 Oct 2007 21:21:15 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-456 Likewise, I hope that something happens soon or that there will at least be some communication about the current state of things. I don't want to switch from Newshutch, because I really love it, but the last few weeks have just been painful. Likewise, I hope that something happens soon or that there will at least be some communication about the current state of things. I don’t want to switch from Newshutch, because I really love it, but the last few weeks have just been painful.

]]> by: S?bastien Orban http://newshutch.com/2007/09/30/downtime-2/#comment-455 Wed, 24 Oct 2007 16:30:53 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-455 Well. Nearly three weeks now, and we're still in the cold. Sometimes it works, but most of the times, it didn't. We don't know if it's evolving, if this will change one day. In fact, the team are pretty quiet, nearly hiding. Yes I know, it's free. But we're still customers, a bit of communication would be nice! It's sad, Newshutch is great, and before that it was snappy. For now, I'll be on google reader, with hope that this situation evolve. Well.

Nearly three weeks now, and we’re still in the cold. Sometimes it works, but most of the times, it didn’t. We don’t know if it’s evolving, if this will change one day. In fact, the team are pretty quiet, nearly hiding.

Yes I know, it’s free. But we’re still customers, a bit of communication would be nice!

It’s sad, Newshutch is great, and before that it was snappy. For now, I’ll be on google reader, with hope that this situation evolve.

]]> by: meg http://newshutch.com/2007/09/30/downtime-2/#comment-454 Tue, 23 Oct 2007 22:20:49 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-454 It's pretty much busted in California too. Info, please? Nathan? It’s pretty much busted in California too. Info, please? Nathan?

]]> by: paul http://newshutch.com/2007/09/30/downtime-2/#comment-453 Tue, 23 Oct 2007 21:03:56 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-453 service is still really bad here in New Zealand. Please don't make me use Google Reader! I Love Newshutch! service is still really bad here in New Zealand.
Please don’t make me use Google Reader! I Love Newshutch!

]]> by: Gordon Brander http://newshutch.com/2007/09/30/downtime-2/#comment-452 Thu, 18 Oct 2007 23:40:13 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-452 Keep up the good work guys. I really love Newshutch. Keep up the good work guys. I really love Newshutch.

]]> by: Daniel Aleksandersen http://newshutch.com/2007/09/30/downtime-2/#comment-451 Thu, 18 Oct 2007 22:54:35 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-451 During this downtime period there is only one thing I miss: The ability to download a OPML with all my feeds. Maybe you could cache everyone's OPMLs the next time you schedule maintenance? Then it would be easy to switch to another news provider temporarily. Hope to see the service back online very soon! During this downtime period there is only one thing I miss: The ability to download a OPML with all my feeds. Maybe you could cache everyone’s OPMLs the next time you schedule maintenance?

Then it would be easy to switch to another news provider temporarily.

Hope to see the service back online very soon!

]]> by: meg http://newshutch.com/2007/09/30/downtime-2/#comment-450 Thu, 18 Oct 2007 17:57:53 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-450 I'd like to add my vote for improved communication. I'll stick with you through the rough periods if I know what's going on, but without any communication, it's pretty tempting to hop over to another feed reader. I’d like to add my vote for improved communication. I’ll stick with you through the rough periods if I know what’s going on, but without any communication, it’s pretty tempting to hop over to another feed reader.

]]> by: elvyse http://newshutch.com/2007/09/30/downtime-2/#comment-449 Thu, 18 Oct 2007 14:59:00 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-449 Well, everything has been working properly for the last couple of days. Yay! :D Well, everything has been working properly for the last couple of days.
Yay!
:D

]]> by: Merovingian http://newshutch.com/2007/09/30/downtime-2/#comment-448 Thu, 18 Oct 2007 08:27:36 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-448 Too little too late, unfortunately. I have just downloaded a great desktop RSS reader for my Mac, and won't be coming back. I cancelled my user account this afternoon. Sorry Newshutch ? great application but lousy hosting and customer service. Good luck in the future. Too little too late, unfortunately.

I have just downloaded a great desktop RSS reader for my Mac, and won’t be coming back. I cancelled my user account this afternoon.

Sorry Newshutch ? great application but lousy hosting and customer service. Good luck in the future.

]]> by: cmv http://newshutch.com/2007/09/30/downtime-2/#comment-447 Thu, 18 Oct 2007 02:20:41 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-447 Please please please respond with a blog post when your service is usable again. i LOVE newshutch and don't want to use anything else, but the limited time i have to catch up on my feed reader is not enough to use newshutch. was seriously looking at joyent to for hosting...not so much now. Please please please respond with a blog post when your service is usable again. i LOVE newshutch and don’t want to use anything else, but the limited time i have to catch up on my feed reader is not enough to use newshutch. was seriously looking at joyent to for hosting…not so much now.

]]> by: Nathan Bowers http://newshutch.com/2007/09/30/downtime-2/#comment-446 Wed, 17 Oct 2007 21:06:23 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-446 Thanks everyone, we're working to resolve this. We'll do a postmortem as soon as we figure it out. Thanks everyone, we’re working to resolve this. We’ll do a postmortem as soon as we figure it out.

]]> by: Marston A, SugarStats http://newshutch.com/2007/09/30/downtime-2/#comment-445 Wed, 17 Oct 2007 18:50:11 +0000 http://newshutch.com/2007/09/30/downtime-2/#comment-445 Another NewsHutch faithful here and I have to agree with everyone else unfortunately :-( Especially over the last few days/weeks it has been unusable most of the time. I hope this has been because of the move and not since you've been hosting with Joyent. The Joyent guys are a smart bunch and I got a chance to speak with many of them at RailsConf Europe but as another commenter said all their talk about scaling doesn't mean much if they can't keep their servers up. You might want to consider other excellent Rails hosting solutions such as http://www.EngineYard.com or http://www.Slicehost.com I guess its Google Reader in the meantime though I hope to see you guys up soon! Good luck! Another NewsHutch faithful here and I have to agree with everyone else unfortunately :-( Especially over the last few days/weeks it has been unusable most of the time. I hope this has been because of the move and not since you’ve been hosting with Joyent.

The Joyent guys are a smart bunch and I got a chance to speak with many of them at RailsConf Europe but as another commenter said all their talk about scaling doesn’t mean much if they can’t keep their servers up.

You might want to consider other excellent Rails hosting solutions such as http://www.EngineYard.com or http://www.Slicehost.com

I guess its Google Reader in the meantime though I hope to see you guys up soon! Good luck!

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